The second-hand marketplace Members Express Anger Regarding Sizing Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.
Social Media Response
Countless users and merchants have taken to social media claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Changes
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Manual Updates
A different user, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods due to shopper criticism.